Contact
Online Salon Management Platform
Contents
SalonGo Support
We are happy to help with questions about SalonGo, user accounts, appointments, salon profiles and technical issues.
To help us respond efficiently, please include a clear description of your request and any relevant details.
We aim to respond as quickly as possible. Response times may vary depending on the nature and volume of requests.
Support email: support@salongo.io
Email is the preferred contact method for account, privacy, legal and technical inquiries.
WhatsApp: +49 4221 3957402
You may send us a WhatsApp message at any time. Response times may vary.
Please do not send passwords, payment data or other highly sensitive information through WhatsApp.
Telephone
Telephone: +49 4221 3957403
If we are unable to answer immediately, please contact us by email or WhatsApp.
Website
Website: https://salongo.io
The latest information about SalonGo is available on our website.
Business Address
SalonGo
c/o IP-Management #10964
Ludwig-Erhard-Straße 18
20459 Hamburg
Germany
Privacy and Legal Requests
For privacy-related requests, contact support@salongo.io and clearly describe your request.
Legal information about the website operator is available in the Impressum at https://salongo.io/impressum.
Information about personal data processing is available in the Privacy Policy at https://salongo.io/privacy.
Before Contacting Support
Please check that your email address and account details are correct.
For appointment questions, include the salon name, appointment date and relevant booking information.
For technical issues, include the page you were using, your device or browser and a short description of what happened.
Never send your password to SalonGo Support.